Rose Bakery Café Manager

Reporting to: Store Manager
Indirect: Rose and Jean-Charles Carrarini and Vice President
Date: September 2019

 

Founded in Paris in 2002 by Rose and Jean Charles Carrarini, Rose Bakery’s signature fresh and natural food was brought to the ground floor of Dover Street Market New York in 2013.

The Anglo-French bakery’s menu changes every day to reflect the very best ingredients available. This philosophy has garnered them an international following, two renowned cook books by Phaidon and multiple locations in Paris, London, Tokyo and Seoul. The Café’s commitment to seasonal, healthy and nutritious eating has made menus staples such as the Assiette de Legumes, Quiche and Carrot Cake worldwide best-sellers.

Overview:    

Bakery Manager to take full charge of the New York establishment.  Responsible for running the Front of House business including managing the team, customer service, event planning, catering, recruiting, training, and meeting health and safety standards.

 Attitude:

  • A highly motivated individual able converse with all levels both internally and externally.
  • Self-starter, able to set the standard by their own professionalism and attitude.
  • Must be energetic, self-motivated, self-organized and a team player. Willing to do whatever it takes to get the job done.
  • Decisive, structured and organized, with a keen eye for detail.
  • Punctual, possesses excellent time management skills.
  • Flexible, adapts to the every changing needs of the business.
  • Possesses an enthusiasm and a passion for the Rose Bakery philosophy.

Key Objectives:

  • Seamless operation and functioning of Rose Bakery, ensuring the very best customer service levels at all times.
  • Meeting/exceeding sales goals and adhering to strict food and non-food budgets.
  • Develop a creative environment that fosters teamwork and values collaboration.
  • Planning and coordinating events within Dover Street Market New York.
  • Develop and oversee the catering business with the Head Chef from start to finish including developing menu’s, pricing, and invoicing.
  • Develop and maintain the grocery business by sourcing new products, tracking sales and adhering to merchandising standards.

Skills:

  • Strong communicator.
  • Capable of multi-tasking while maintaining a high attention to detail.
  • Flexible to the needs of the business.
  • Able to build and lead a team.

Key Responsibilities:

  • Create seasonal daily menus with variety and quality.
  • Run the kitchen and front of house.
  • Health and Safety standards.
  • Fully in charge of recruitment and training.
  • Responsible for sourcing and placing all food and non-food orders.
  • Ensure time and attendance and payroll records are kept up to date (together with Store Management)
  • Work closely with Rose Bakery principles/owners.

Key Deliverables:

  • Customer Service
  • Standards
  • Seamless Operations
  • Controlled Costs
  • Sales Results
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